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Travis Concord

I first wrote a review for David and Simon back in 2015 when my wife and I purchased our home in Concord. It was our first buying experience and we couldn't have asked for better guides through the process. So, when it came time to sell this summer, there wasn't any question that we would recruit them for another important "first".

To paint the picture, our 2nd daughter had just been born and we had decided to relocate on a very short timeline, so needless to say we were embarking on what would be probably one of the most stressful stretches of our lives. Just as they had done previously with the buying process, they made the process as smooth as it could be. David was responsive to our questions and made sure that we understood the ins and outs of the selling process. Simon was always there for inspections and we never had to worry whether something would get done or not. They always made time in their busy schedules to work around whatever we had going on, whether that was a sleeping toddler or.....a toddler who wouldn't sleep.

As if it weren't enough that they met our needs, they did so despite some challenging "obstacles", namely the buyer's agent who pulled some things that were questionable at best David in particular had to deal with some pretty appalling behavior, to be honest, and he did so with composure and patience, which was much appreciated during this chaotic time for us. Just as an example, he had to navigate a situation where our buyers (I can only imagine at the suggestion of their agent) were holding a $5k deposit hostage over a garage door opener, a lack of understanding as to how a Nest thermostat works (which we left for them), and a fabricated "kitchen leak" that was "discovered" 5 days after they had moved in. Anyway, all that is to say that David went the extra mile to deal with that, and much, much more, to make this experience as easy as possible for us.

If you are looking to buy or sell in the East Bay, I would recommend David and Simon to anyone and everyone. You know you're getting quality and you can rest easy knowing you have a team that has the knowledge and drive to get things done. Thank you David and Simon!

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